Our Privacy Policy

This privacy policy covers Nurserysearch Limited and our Website www.nurserysearch.co.uk; it applies whether or not you register with us. In this Privacy Policy references to "we" and "us" are Nurserysearch Limited. Our policy is both specific and strict and if you think our policy falls short of your expectations or that we are failing to abide by our policy, then please contact us.

Your right to privacy and confidentiality is extremely important to us. We are committed to safeguarding and respecting your privacy whether you are a first time visitor or regular user of our Website. Whenever you volunteer or we collect data from your use of this Website, you are consenting to its collection and use in accordance with this privacy policy. Except as expressly stated below, we do not share, sell or disclose to a third party, any personally identifiable information collected at www.nurserysearch.co.uk

The following is a list of the information we collect, and why it is necessary to collect it:

Our server automatically collects data, whether or not you have cookies enabled. The referring URL, IP address, access time and browser-type are recognised and the pages that you visit are recorded. This information is used:

in a collective way so as not to refer to any particular individual;
for the purpose of quality control and improvement of our site;
to send you news about the services to which you have signed up;
to tell you about our other services (if you have chosen to receive such correspondence).

A ‘cookie' is a small piece of information that a web browser stores on your computer's hard drive. Cookies cannot by themselves be used to identify you. Typically they contain the domain name where the cookie was generated, the life span and a random number. This information enables Websites to arrange content to match preferred interests.

The default setting for most browsers is to accept cookies automatically. You can however adjust your settings to prevent the automatic acceptance of cookies. Even with cookies disabled, you can still use many features of our Website.

Technical Administration of the Website;
Research and Development;
Customer Administration;
To Remember your preferences.

We will ask for your personal data only when it is needed to provide goods or services you have enquired about, asked us to provide or to respond to your request for information. We collect the data you may volunteer while using our services for the following reasons:

to provide you with the services you have requested;
to maintain our accounts;
for billing;
to enable us to answer your enquiries;
for verifying your identity for security purposes;
for marketing our services and products;
to help make our Website as useful to you as possible;
information which does not identify any individual may be used in a general way by us and by third parties, to provide class information, e.g. demographics or usage of a particular page or service.

We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.

We may occasionally, at our discretion, use the information you have supplied to us to send you details of forthcoming offers or services that we think you might be interested in if you have elected to receive updates and newsletters during the registration process. You can at any time, contact us to opt out of such mailings.

If we wish to use your personal data for new purposes, we will offer you the means to consent to those new purposes:

by indicating in a box at the point on the Website where personal data is collected ; and
by sending an email

Attempted frauds and chargebacks are immediately reported to the relevant authorities along with the referring URL, IP address and date/time of incident.

Any credit card details you pass on to us are encrypted using a Secure Socket Layer (SSL) provided by GeoTrust. You can verify our certificate by clicking on the GeoTrust Smart Seal icon located towards the bottom left of our Terms & Conditions. SSL is an industry standard for data encryption and is one of the best ways to ensure internet messages are not intercepted. Older browsers can't use SSL, so you'll need Netscape Navigator 3, Microsoft Internet Explorer 3 or later versions of these browsers. Pages with a secure status will have a web address beginning “https” instead of "http", the "s" denotes its secure status.

Pages operating with an address https:// automatically encrypt information as you type. Credit card information passes in encrypted form to our contracted merchant service provider who immediately process the data upon arrival.

Note: your Internet browser may produce a warning message. This is automatic and does not reflect on the high level of security built into our system.

When you register at www.nurserysearch.co.uk you will send us information, the exact type will depend on the registration you choose. This information will be used exclusively for the purpose for which you have provided it. In the first instance we will require your name, address and email address. Your email address will enable us to confirm your identity and send details to you, and as a registered user your email address will be required to access your account. Nurserysearch Limited and no one else can access it, and should you forget your password we will send it by email if you successfully complete our security check. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the Website page requires. We will make absolutely clear on the page, any intention to disclose and your option to opt out of any such disclosure.

We do not knowingly collect personal data from children and take specific steps to protect the privacy of children by:

making reasonable efforts to ensure that a parent has authorised the collection of
the child's personal data and use of the child's personal data for the disclosure to third parties.
giving parents the option to consent to the collection and use of the child's
personal data for our internal use and use of the child's personal data for the disclosure to third parties.

We do not provide information about our personal data practices in relation to children on our homepage or at those sites on our Website where we collect personal data.

This is information given to us in the course of your business and ours as you have applied to join our affiliate scheme. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and the terms of our relationship. This information is used:

to maintain our accounts and affiliate records;
for billing;
to enable us to answer your enquiries;
for verifying your identity for security purposes;
to send you news about the services to which you have signed up;
to tell you about other of our services.

This is information given to us in the course of your business and ours, such as in relation to your application to partner with us or advertise your company/services with us. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose and we expect you and any partner(s) to reciprocate this policy.

Our Website enables you to communicate with other visitors and nursery providers and/or to post information that can be accessed by others. When you do so, other visitors may collect your data.

We do not disclose, exchange, rent or sell your personal information to any third party for commercial reasons, beyond the essential requirements for payment card validation and processing during the online order process. However, we are subject to the law and regulations like everyone else and may be required to give information to governments, their agents and legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. We may also disclose your information to a third party to enforce our conditions of use and other agreements, or to protect and defend the rights, property or safety of www.nurserysearch.co.uk users or others.

As required by the UK data Protection Act 1998, we have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

unauthorised access ;
improper use or disclosure ;
unauthorised modification ; and
unlawful destruction or accidental loss.

All our employees and data processors, who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

You may at any time review or update the personally identifiable information we hold about you, by contacting us in writing at the address at the end of this policy. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access to or making amendments to your information. We will provide you with a copy of the personal information which we keep about you, within a month for a small fee of £5 to cover our administration costs.

We allow you to challenge the data that we hold about you and where appropriate you may have the data amended, completed or erased.

We do however reserve the right to refuse to provide you with a copy of your personal data, but will give reasons for our refusal. In such circumstances you may challenge our decision to refuse to provide you with this information.

We may from time to time amend this policy. Important changes will be prominently announced on our Website to enable all of our users to have the opportunity to indicate whether or not they would prefer we do not disclose their information to third parties as proposed.

This privacy policy has been compiled so as to comply with current legislation, so far as we are aware. If you have any questions regarding this policy you can contact us or write to:

Nurserysearch Limited
Privacy Policy Support
59 Dewsland Park Road
Newport
NP20 4EG